news-25092024-143228

Local McDonald’s franchise owners/operators Michael and Samantha Kiel recently honored five of their dedicated employees who reached 10-year milestones with a special awards ceremony and appreciation event. The Kiels recognized Oralia Jacobo, Pilar Pacheco, Rocio Baldivia, Amy Castro, and Teresita Carrillo for their long-standing commitment and contributions to the McDonald’s team.

### Celebrating Employee Milestones

Oralia Jacobo, who serves as the general manager and a previous recipient of the prestigious Ray Kroc Award, was among the employees acknowledged for her decade of service. Pilar Pacheco, department manager, Rocio Baldivia, shift manager, and Amy Castro and Teresita Carrillo, both crew trainers, were also recognized for their dedication to the franchise.

Michael Kiel expressed his pride in watching these employees grow within the company, highlighting their journey from crew members to various leadership roles. He emphasized the importance of providing opportunities for professional development and career advancement to all employees, regardless of their initial positions.

### Commitment to Employee Growth

The Kiels, who have been part of the McDonald’s family for a combined total of over 69 years, own and operate five locations in Southern Nevada. They attribute their success to their hands-on approach, daily involvement in the business operations, and close collaboration with their team members.

“We believe in investing in our employees and helping them build successful careers within the McDonald’s system,” Samantha Kiel shared. “Our goal is to support their growth and development, whether they aspire to become general managers or pursue educational opportunities.”

The franchise offers a range of benefits to its employees, including educational assistance programs, language learning opportunities, paid time off, discounts on purchases, and complimentary meals. The Kiels are committed to supporting their team members in achieving their personal and professional goals, whether within the restaurant industry or beyond.

### Community Engagement and Impact

In addition to their dedication to employee development, the Kiels are actively involved in supporting their local community. They partner with law enforcement agencies to host events like Trunk-or-Treating for children during Halloween and Coffee with a Cop sessions to promote positive relationships between police officers and community members.

The couple’s philanthropic efforts extend to fundraising initiatives for local schools and Ronald McDonald House Charities of Greater Las Vegas. Their commitment to giving back to the community was recognized in 2021 when they received the prestigious Ronald Award for their exceptional contributions as McDonald’s franchisees.

McDonald’s has a long history of engaging with local communities and providing opportunities for individuals to build successful careers within the company. With 1 in 8 Americans having worked at a McDonald’s restaurant, the franchise continues to serve as a cornerstone of employment and growth opportunities for individuals across the country.

### Conclusion

In conclusion, the Kiels’ celebration of their employees’ long-standing service reflects their commitment to fostering a culture of growth, development, and community engagement within their franchise. By recognizing and supporting their team members, they exemplify the values of dedication, teamwork, and continuous improvement that are at the core of the McDonald’s brand. As they continue to expand their organization and create opportunities for their employees to thrive, the Kiels remain dedicated to making a positive impact on both their team and the communities they serve.